Android & iOS App Support

AnkaRoute Support

Get help with the AnkaRoute Android and iOS apps, account access, notifications, route tracking, subscriptions, and privacy requests.

Email Support Privacy Policy Terms of Service

Contact support

Email us at [email protected]. Include your device model, Android or iOS version, app version, and a short description of the issue.

Account and app access

If sign-in, saved flights, or route tracking data does not appear as expected, try updating the app and signing in again. AnkaRoute supports Google sign-in on Android; on iOS, you can sign in with Google or Apple. For account-specific help, contact support from the email address connected to your account when possible.

Notifications and route tracking

For alert issues, check the AnkaRoute notification permission in your Android or iOS device settings and confirm that your tracking filters, dates, budget, and destination settings are still active in the app.

Subscriptions and purchases

Subscriptions purchased on Android are managed through Google Play, while subscriptions purchased on iPhone or iPad are managed through Apple. Manage or cancel your subscription in the store account used for the purchase. Billing and refund decisions are subject to the relevant store policies.

Account deletion and data requests

You can use the account deletion option in the app when available. You can also email support for privacy, data access, or deletion requests.

Flights and booking links

Flight prices, availability, and booking conditions may change on airline or travel partner pages. Reservations and payment steps on external websites are handled by the relevant provider.